9780538731041_SolutionManual_CH01-Memo-Solution.docx 9780538731041_SolutionManual_CH01-Memo-Solution.docx administrator Solution Manual: The Administrative Professional: Technology & Procedures, 14th Edition, Patsy Fulton-Calkins, Dianne Rankin, Kellie A. Shumack, ISBN-10: 0538731044, ISBN-13: 9780538731041