9781259784637_SolutionManual_MGH 9thIM_01 Economy 9781259784637_SolutionManual_MGH 9thIM_01 Economy administrator Solution Manual: Service Management: Operations, Strategy, Information Technology, 9th Edition, Sanjeev Bordoloi, James Fitzsimmons, Mona Fitzsimmons, ISBN10: 1259784630, ISBN13: 9781259784637