9780324421408_TestBank_Hellriegel-11e-TB_CH01.doc 9780324421408_TestBank_Hellriegel-11e-TB_CH01.doc administrator Test Bank: Managing: A Competency-Based Approach, 11th Edition, Don Hellriegel, Susan E. Jackson, John W. Slocum Jr., ISBN-10: 0324421400, ISBN-13: 9780324421408